Protests and Disputes Training

Protests and Disputes: What's a Buyer To Do?

Sponsored by: Washington State Chapter of NIGP (National Institute of Governmental Purchasing)

When: Thursday, June 26, 2008, 8:00 a.m. to 5:00 p.m.

Where: Olympia, WA

Instructor: Robin Rickard, CPPO

For more information or to register, visit NIGP's website.

Course Outline:

Understand what protest is.
Learn to distinguish between kinds of protests
Learn how to reduce the potential for protest.
Learn how to effectively "debrief" with "non-award" vendors.
Learn what to do if you receive protest.
Learn how to formally respond to protest.
Learn to eliminate the emotion related to protest.
Review and discuss some case studies of protests.